We're Here to Help

CTRL Anger™

We're Here to Help

Contact & Support Policy

Effective Date: July 5, 2026
Last Updated: July 2026

We're Here to Help

At CTRL Anger™, we believe great support is an extension of great service.

Whether you have a question, need technical assistance, want to report a bug, or simply have an idea that could make CTRL Anger even better, we're here to listen.

Every message represents a real person taking the time to reach out.

We don't take that lightly.

Our goal is to respond with professionalism, respect, and genuine care—because helping people doesn't stop once the app is downloaded.

How We Can Help

Our support team can assist with questions related to:

Your Account

  • Creating an account

  • Login assistance

  • Password support

  • Updating account information

  • Account recovery

Premium Membership

  • Subscription questions

  • Purchase verification

  • Restoring purchases

  • Billing guidance

  • Premium feature access

Please note that subscription billing, cancellations, and refunds may also be governed by Apple App Store or Google Play policies.

Technical Support

We're happy to help with issues such as:

  • App performance

  • Error messages

  • Bugs

  • Feature functionality

  • Syncing issues

  • General troubleshooting

If possible, please include:

  • Your device type

  • Operating system version

  • App version

  • A brief description of the issue

  • Screenshots (when appropriate)

The more information you provide, the more efficiently we can assist you.

Privacy & Security Questions

If you have questions regarding:

  • Your personal information

  • Privacy practices

  • Account deletion

  • Data requests

  • Security concerns

We'll do our best to provide clear, timely responses and direct you to the appropriate Trust Center resources when applicable.

Accessibility

We're committed to making CTRL Anger as accessible and inclusive as possible.

If you experience accessibility barriers or have suggestions that would improve your experience, we encourage you to let us know.

Your feedback helps us build a better platform for everyone.

What We Cannot Provide

While we're always happy to help with the app itself, there are some things our Support Team cannot provide.

Support representatives cannot:

  • Provide therapy or counseling

  • Diagnose mental health conditions

  • Offer medical advice

  • Provide legal advice

  • Respond to emergencies

  • Make decisions on your behalf

  • Replace licensed professionals

If you need individualized professional care or immediate assistance, please refer to our Professional Disclaimer and Your Safety Matters: Crisis & Emergency Policy for additional guidance.

Response Times

We strive to respond to support requests as promptly as possible.

Response times may vary depending on:

  • Request volume

  • Weekends and holidays

  • The complexity of your question

  • Ongoing maintenance or service updates

Some issues may require additional investigation before a complete response can be provided.

We appreciate your patience and will keep you informed whenever possible.

Feedback & Suggestions

Some of CTRL Anger's most meaningful improvements begin with member feedback.

If you have ideas for:

  • New features

  • Educational content

  • User experience improvements

  • Accessibility enhancements

  • Michael™

  • General suggestions

We'd love to hear from you.

While we may not be able to implement every suggestion, every idea is reviewed thoughtfully as we continue improving CTRL Anger.

Innovation is strongest when it's informed by the people we serve.

Reporting Bugs

Even with careful testing, technology occasionally surprises us.

If you discover something that doesn't seem to be working correctly, please let us know.

Bug reports help us:

  • Improve reliability

  • Strengthen security

  • Enhance the user experience

  • Deliver a better product for every member

Thank you for helping us make CTRL Anger even better.

Contact Information

You can reach us using the following contact information:

Dempsey Technologies

Website: www.ctrlanger.com

General Support: support@ctrlanger.com

Privacy Questions: privacy@ctrlanger.com

Legal Inquiries: legal@ctrlanger.com

Our Commitment

Helping people doesn't end when the app is released.

It's a commitment we renew every day.

Whether you're contacting us because something isn't working...

Or because something worked better than you expected...

We're grateful you took the time to reach out.

Every question matters.

Every suggestion helps us improve.

Every bug report makes CTRL Anger better for the next member.

Thank you for helping us continue building a platform centered on learning, trust, and meaningful personal growth.

We appreciate the opportunity to support your journey.

Powered by Dempsey Technologies

Building trusted technology that helps people respond with intention, grow with confidence, and thrive through innovation.

© 2025. All rights reserved.

Questions? Reach out anytime, we're here.

support@ctrlanger.com

404.850.6261

LEGAL & CLINICAL NOTE :

CTRL Anger™ is an anger management program provided under the clinical oversight of Dr. Angelica Dempsey, LLC., Certified Anger Management Specialist (CAMS II), utilizing evidence-based methods to support emotional regulation, accountability, and behavior change. Participation may fulfill court-ordered anger management requirements, subject to approval by the referring authority.

*Attendance, participation, and completion are documented.